Apr 17, 2024  
2017-2018 SUMMER Student Handbook NOT CURRENT 
    
2017-2018 SUMMER Student Handbook NOT CURRENT [ARCHIVED CATALOG]

Student Services



Mission

The Student Services offices are responsible for providing pre-admission, admission, registration, and financial services to prospective students, current students, and alumni. The offices oversee, coordinate, and administer multifaceted activities and student-centered services that include recruitment programs, pre-admission advisement, admissions and registrar functions, and alumni services. The staff value excellent customer service, timely and accurate communication, professionalism, and teamwork.

Academic Advisors

The University of St. Augustine for Health Sciences is committed to student success. With this in mind students are connected to an Academic Advisor. An Academic Advisor is available to support students in many ways during the days leading up to the first class and throughout the duration of the academic program. 
 
Academic Advisors provide concierge support and help students navigate through the University.  They assist students in completing required forms, understanding USAHS policies and procedures, adjusting schedules, and much more. Academic Advisors also have access to resources that can assist students with study strategies, time and stress management techniques, and organizational tips.  
 
Academic Advisors partner with students to help them achieve their academic and professional goals and will check up on students from time to time just to see how they are progressing.  Academic Advisors are on the front lines of student service and are always willing to answer questions and provide support.    
 
Telephone: 800-241-1027
David Schoenherr, San Marcos Campus ext. 2411 dschoenherr@usa.edu
Walter Miska, St. Augustine Campus ext. 1338 wmiska@usa.edu
Kailynn Cannata, Austin Campus ext. 3117 kcannata@usa.edu
Juliette Henry-Pitter, Miami Campus ext. 4135 jhenrypitter@usa.edu
Sherrie Jensen, Post Professional Advisor ext. 1354 sjensen@usa.edu
Frank Bennett, Post Professional Advisor ext. 1225 fbennett@usa.edu 

Admissions Office

The Admissions Office helps students move from applicant status to acceptance into the University. The office ensures that applicants meet the required guidelines for admissions and helps the Admissions Committee in selecting the most qualified students.

Bursar’s Office

The Bursar’s Office handles all billing and refunds.

Telephone: 800-241-1027

Susan Jones, Bursar Team Leader, Business Office, St. Augustine ext. 1240 sjones@usa.edu
Candice Salazar, Business Office Bursar, Austin ext. 3108 csalazar@usa.edu
Kristin Hitchcock, Business Office Bursar, San Marcos ext. 2456 khitchcock@usa.edu
Tania McLaws, Business Office Bursar, Miami ext. 4134 tmclaws@usa.edu

Career Services

Career Services provides services to students online via the Optimal Resume and Handshake platforms, through on-campus career fairs twice yearly, and via online career coaching. Once logged into the student portal, the Career Services tab can be accessed under the Student Services dropdown menu.

In Optimal Resume, students can create a resume and cover letter and have them reviewed by a career coach, record a practice interview, create a career portfolio, and view informational videos on current career topics. Go to Optimal Resume to create an account. 

In Handshake, students can create a career profile with a resume, post it for employers to view, and apply to job postings. Each semester, new students will be invited to join Handshake

Career fairs are held twice a year on each campus. Here is the upcoming schedule:

Friday, June 8, 2018 – St. Augustine, FL Campus
10:00am-1:00pm

Friday, June 15, 2018 –  Miami, FL Campus
10:00am-1:00pm

Friday, June 22, 2018 – Austin, TX Campus
10:00am-1:00pm

Friday, June 29, 2018 – San Marcos, CA Campus
10:00am-1:00pm

Students may request individual career coaching via Skype by emailing Dr. Morris.

Dr. LaDonna Morris, Manager of Career Services                904-770-3539     lmorris@usa.edu

Continuing Professional Education Office

The Office of Continuing Professional Education registers students for live seminars, online webinars/seminars and certification preparation and examination.

Telephone: 800-241-1027, ext. 1400

Lori Hankins, Director of Continuing Education ext. 1203 lhankins@usa.edu
Ouida Howell, Assistant Director of Continuing Education ext. 1266 ohowell@usa.edu

Enrollment Office

The Enrollment team assist prospective students from initial inquiry through the entire application completion process, including guidance on selecting the appropriate start date and modality, submitting required documents, and preparing the most competitive application. For questions or more information, please email enroll@usa.edu or, to speak to someone, please call 800-241-1027, ext. 2499.

Financial Aid Office

For financial aid information, visit Financial Aid on the website at: Financial Aid Information.

Rhonda James, Director of Financial Aid/Financial Services 904-770-3584 rjames@usa.edu
Erica Kelly, Financial Aid Manager 904-770-3541 ekelly@usa.edu
Sonia Morris, Miami Campus 786-725-4039 smorris@usa.edu
Angela Valentin, St. Augustine Campus 904-770-3508 avalentin@usa.edu
Eloisa Augustus, Austin Campus 737-202-3306 eaugustus@usa.edu
Michael Thompson, Austin Campus 737-202-3353 mthompson@usa.edu 
Mary Grawl, San Marcos Campus 760-410-5341 mgrawl@usa.edu
Jazmin Garcia, San Marcos Campus 760-410-5342 jgarcia@usa.edu

Information Resources/Library

For full details regarding library services and resources (including library hours) please visit the myUSA portal Library tab. Please direct all questions to library@usa.edu.

Registrar’s Office

The main Registrar’s Office for all degree programs is located on  the St. Augustine campus with Registrar staff also located on the San Marcos campus. Any inquiries or requests for  student information should be sent to the Registrar, University of St. Augustine for Health Sciences, 1 University Boulevard, St. Augustine, FL 32086, or email registrar@usa.edu.

The Registrar’s Office is responsible for maintaining the official academic records for all students who enroll in academic degree programs. Holds may be placed on students’ records, transcripts, grades, or registration because of financial or other obligations to the University. Satisfaction of the hold is required before a release can be given.

Telephone: 800-241-1027 ext. 1600

Diane Rondinelli, Registrar ext. 1205 drondinelli@usa.edu
Laura Sanders, Associate Registrar ext. 1295 lsanders@usa.edu
Cristina (Cris) Clark, Assistant Registrar ext. 1305 cclark@usa.edu
Brooke Nelson, Assistant Registrar ext. 2485 bnelson@usa.edu

Writing Center

The mission of the Writing Center at the University of St. Augustine for Health Sciences is to provide exceptional service to students across all modalities and programs by providing individualized instruction and resources to solidify their writing skills as practicing scholars and emerging professionals in the field of Health Sciences. The Writing Center is not a “drop off” editing service; rather than simply correcting or writing portions of varying projects, we seek to develop our students into strong writers and editors through continued engagement with the writing process. Coaching appointments are made online via the WCONLINE platform where students can upload a file for review in either a live Skype session with a coach or via asynchronous feedback.

Students can reserve an appointment with one of our writing coaches on the Writing Center Online schedule. First time users will need to register their account using their USA email.

Writing Center information and resources can be accessed in the MyUSA student portal. The Writing Center tab can be found in the Student Services dropdown menu.

 

Hideki Nakazono, Writing Center Consultant         505-473-6445     hnakazono@usa.edu

Dr. LaDonna Morris, Manager of Writing Center    904-770-3539     lmorris@usa.edu