Mar 28, 2024  
2017-2018 FALL Student Handbook NOT CURRENT 
    
2017-2018 FALL Student Handbook NOT CURRENT [ARCHIVED CATALOG]

Student Services



Mission

The Student Services offices are responsible for providing pre-admission, admission, registration, and financial services to prospective students, current students, and alumni. The offices oversee, coordinate, and administer multifaceted activities and student-centered services that include recruitment programs, pre-admission advisement, admissions and registrar functions, and alumni services. The staff value excellent customer service, timely and accurate communication, professionalism, and teamwork.

Academic Advisors

The University of St. Augustine for Health Sciences is committed to student success. With this in mind students are connected to an Academic Advisor. An Academic Advisor is available to support students in many ways during the days leading up to the first class and throughout the duration of the academic program. 
 
Academic Advisors provide concierge support and help students navigate through the University.  They assist students in completing required forms, understanding USAHS policies and procedures, adjusting schedules, and much more. Academic Advisors also have access to resources that can assist students with study strategies, time and stress management techniques, and organizational tips.  
 
Academic Advisors partner with students to help them achieve their academic and professional goals and will check up on students from time to time just to see how they are progressing.  Academic Advisors are on the front lines of student service and are always willing to answer questions and provide support.    
 
Telephone: 800-241-1027
David Schoenherr, San Marcos Campus ext. 2411 dschoenherr@usa.edu
Walter Miska, St. Augustine Campus ext. 1338 wmiska@usa.edu
Kailynn Cannata, Austin Campus ext. 3117 kcannata@usa.edu
Juliette Henry-Pitter, Miami Campus ext. 4135 jhenrypitter@usa.edu
Sherrie Jensen, Post Professional Advisor ext. 1354 sjensen@usa.edu

Admissions Office

The Admissions Office helps students move from applicant status to acceptance into the University. The office ensures that applicants meet the required guidelines for admissions and helps the Admissions Committee in selecting the most qualified students.

Bursar’s Office

The Bursar’s Office handles all billing and refunds.

Telephone: 800-241-1027

Susan Jones, Bursar Team Leader, Business Office, St. Augustine ext. 1240 sjones@usa.edu
Candice Salazar, Business Office Bursar, Austin ext. 3108 csalazar@usa.edu
Kristin Hitchcock, Business Office Bursar, San Marcos ext. 2456 khitchcock@usa.edu
Tania McLaws, Business Office Bursar, Miami ext. 4134 tmclaws@usa.edu

Continuing Professional Education Office

The Office of Continuing Professional Education registers students for live seminars, online webinars/seminars and certification preparation and examination.

Telephone: 800-241-1027, ext. 1400

Lori Hankins, Director of Continuing Education ext. 1203 lhankins@usa.edu
Ouida Howell, Assistant Director of Continuing Education ext. 1266 ohowell@usa.edu

Enrollment Office

The Enrollment team assist prospective students from initial inquiry through the entire application completion process, including guidance on selecting the appropriate start date and modality, submitting required documents, and preparing the most competitive application. For questions or more information, please email enroll@usa.edu or, to speak to someone, please call 800-241-1027, ext. 2499.

Financial Aid Office

For financial aid information, visit Financial Aid on the website at: Financial Aid Information.

Rhonda James, Director of Financial Aid/Financial Services 904-770-3584 rjames@usa.edu
Erica Kelly, St. Augustine Campus 904-770-3541 ekelly@usa.edu
Angela Valentin, St. Augustine Campus 904-770-3508 avalentin@usa.edu
Eloisa Augustus, Austin Campus 737-202-3306 eaugustus@usa.edu
Michael Thompson, Austin Campus 737-202-3353 mthompson@usa.edu 
Mary Grawl, San Marcos Campus 760-410-5341 mgrawl@usa.edu
Jazmin Garcia, San Marcos Campus 760-410-5342 jgarcia@usa.edu

Information Resources/Library

For full details regarding library services and resources (including library hours) please visit the myUSA portal Library tab. Please direct all questions to library@usa.edu.

Registrar’s Office

The Registrar’s Office for all degree programs is maintained at the St. Augustine campus. Any inquiries or requests for information should be sent to the Registrar, University of St. Augustine for Health Sciences, 1 University Boulevard, St. Augustine, FL 32086, or email registrar@usa.edu.

The Registrar’s Office is responsible for maintaining the official academic records for all students who enroll in academic degree programs. Holds may be placed on students’ records, transcripts, grades, or registration because of financial or other obligations to the University. Satisfaction of the hold is required before a release can be given.

Telephone: 800-241-1027

Diane Rondinelli, Registrar ext. 1205 drondinelli@usa.edu
Laura Sanders, Associate Registrar ext. 1295 lsanders@usa.edu
Cristina (Cris) Clark, Assistant Registrar ext. 1305 cclark@usa.edu
Brooke Nelson, Assistant Registrar ext. 2485 bnelson@usa.edu