Fees and Financial Information

Bursar’s Office

The Bursar’s Office handles all billing and refunds.

Telephone: 800-241-1027

Financial Aid Office

For financial aid information, visit Financial Aid on the website at: Financial Aid Information. Any inquiries or requests for student information should be sent to the Department of Financial Services, University of St. Augustine for Health Sciences, 1 University Boulevard, St. Augustine, FL 32086, or email ContactFinancialAid@usa.edu.

USAHS Student Payment Policy

Students must either pay tuition and applicable fees or have other financial arrangements in place by the term start.  Students who intend to receive financial aid but have not completed the loan application or renewal process must pay tuition by the scheduled due date. Students who anticipate difficulty adhering to these deadlines should contact the bursar’s office immediately.

After the start of a term, students who have an unpaid balance may have a hold placed on their account at the sole discretion of University of St. Augustine unless covered by Financial Aid.  A bursar hold prevents a student from registering for any future term until the outstanding balance is paid; the hold does not remove the student from current classes.  If a student with a bursar hold has withdrawn, and then seeks readmission to the university, the hold must be satisfied prior to readmission. Once the outstanding balance is paid, the hold can be removed by contacting the bursar’s office.  Students failing to pay tuition greater than $500 within 60 calendar days into the semester may be dismissed.  Methods of payment include all approved payment arrangements, payment plans, guaranteed financial aid, and third-party sponsorship.

Accepted Methods of Payment

• Credit Card:  Visa, MasterCard, Discover, American Express. 
  • Online payment preferred. 
  • Cash is not accepted.

• Check/Money Order: Made payable to University of St. Augustine for Health Sciences
  • Reference Student ID number on the check. 
  • Note: there is a $30 returned check fee should the bank not honor the check.

To make an online payment: 

1. Go to www.MyUSA.edu and log in. 
2. Go to ‘Student Services’ then ‘Bursar’. 
3. Go to ‘Make a Payment’. 
4. Select ‘My Account Balances’. 
5. Click on the dollar amount next to Accounts Receivable (and campus), even if it shows zero. 
6. Next select ‘Make payment’ at the bottom.  Enter the dollar amount of the payment xxx.xx (no dollar sign or comma) in the Accounts Receivable space and click submit. 
7. Students do not have to pay what shows in the account balance, they may pay more or less. 
8. An Accounts Receivable balance with a negative sign in front of it simply means the student has a credit balance, i.e., from a tuition deposit. 
9. Students will still click on the balance and then enter in the payment amount after clicking make payment. 
10. Follow credit card instructions. 
11. Once the payment processes, students will receive a confirmation email. 

Late Payment Fee

Payments received at the campus Bursar’s office after the first week of the term are subject to a 10% late fee.

Financial Dismissal

Financial dismissal effectively withdraws a student from the university. Students who have been financially dismissed and want to be reinstated in the same term must contact the bursar and arrange for payment immediately.  Students who have been financially dismissed and are not reinstated during the same term must apply for readmission before re-entering the program, as well as paying off the previous balance.    

Tuition Refund Policy for MOT, DPT, OTD and MS-SLP

Cancellation and Tuition Refund Policy

University of Saint Augustine for Health Sciences institutional refund policy has been established in accordance with current state and federal regulations and applicable accrediting standards. A refund to the student or fund source may result from the application of the University’s institutional refund policy.

Notice of Cancellation

Students must notify the University in writing of cancellation. All monies paid by an applicant other than books, supplies, materials, and kits that are not returnable from use are refunded if cancellation occurs within 1 week (7 days) after signing the University’s Enrollment Agreement and making an initial payment. If cancellation occurs after 1 week (7 days) from the signing of the University’s Enrollment Agreement, all application and registration fees in excess of $100 are refunded.

$500 Deposit Refund Policy for DPT, MOT, OTD and MS SLP Students

Refund of Tuition Deposit for Withdrawal Within the First Seven Days:  If notification of withdrawal from the University is submitted within seven days of submission of the tuition deposit, a full refund of the tuition deposit will be returned to the student.

Refund of Tuition Deposit for Withdrawal After the First Seven Days But Before the Start of the Trimester:  If notification of withdrawal from the University is submitted after seven days of submission of the tuition deposit up to the start of the trimester courses, a partial refund of $400 (the University retains $100 as an admissions fee) will be returned to the student.

Tuition Refund  - Term Start and Beyond

The University of Saint Augustine for Health Sciences has an established add/drop period that is the first week (7 days) of each semester. All tuition and fees will be refunded to students or to student loans who withdraw from a program or a course within the add/drop period.

If a student withdraws from the program or a course after the add/drop period but prior to completion, the student may be eligible for a tuition refund in accordance with the following policy:

Withdrawing from a Program - Refund of Tuition after the Start of Trimester Courses: For students who withdraw from ALL classes during days 1-7 of the trimester (Add/Drop period), 100% of tuition/fees will be refunded to the student and/or to the loan. For students who withdraw from ALL classes after day 7 but before 60% of the term has elapsed, USAHS will calculate the refund using a percentage formula and return the refund to the student and/or to the loan. If more than 60% of the term has elapsed, there will be no refund.

Withdrawing from a Course - Students withdrawing from 1 or more course(s), but not the program, will have their refund calculated under the same percentage formula as those withdrawing from a program.

Step 1: Determine the percentage of the enrollment period the student attended before withdrawing (days attended divided by total days in the period).If over 60%, then no refund is due.

Step 2: Determine the amount of tuition earned by school by multiplying the total tuition/fee charged by the percentage of time enrolled.

Step 3: Compare the amount of tuition earned by school to the amount received by the school. If more funds were received by the school than tuition earned by school, determine the amount of funds that must be returned by subtracting the tuition earned by school amount from the amount received by the school.

Step 4: Distribute this calculated amount as a refund to the student or to student loan.

Refunds are made within 30 days of the date the University determines that the student has withdrawn.

For students who receive federal financial aid who withdraw (including transfers and leaves of absence) from ALL classes on or before 60% of the term has elapsed, a portion of your tuition will be returned to your lender. Please see the University’s R2T4 policy for further information.

Tuition Refund Policy for Iowa Residents

Cancellation and Tuition Refund Policy 

University of Saint Augustine for Health Sciences’ institutional refund policy has been established in accordance with current state and federal regulations and applicable accrediting standards. A refund to the student or fund source may result from the application of the University’s Institutional Refund Policy.

Notice of Cancellation 

Students must notify the University in writing of cancellation. All monies paid by an applicant other than books, supplies, materials and kits which are not returnable from use are refunded if cancellation occurs after signing the University’s Enrollment Agreement and making an initial payment.  All monies Iowa residents pre-pay to the University for tuition including the $500 tuition deposit are fully refunded to Iowa residents if the student never begins attendance in the term or course for which the student was charged.

Tuition Refund Policy

The University of St. Augustine for Health Sciences has an established add/drop period that is the first week (seven days) of each semester. All tuition and fees will be refunded to students or to the source of their student loans, if students withdraw from a program or a course within the add/drop period.

If a student withdraws from the program or a course after the add/drop period but prior to completion, the student may be eligible for a tuition refund in accordance with the following policy:

Withdrawing from a Program-Refund of Tuition after the Start of Trimester Courses:  For students who withdraw from ALL classes during day 1 – 7 of the trimester (Add/Drop period), 100% of tuition/fees will be refunded to student and/or to their loan.  After day 7 for students who withdraw from ALL classes but before 60% of the term has elapsed, USAHS will calculate the refund using a percentage formula and return the refund to the student and/or to the student loan.  If more than 60% of the term has elapsed, there will be no refund.

Withdrawing from a Course-Students withdrawing from 1 or more course(s), but not the program, will have their refund calculated under the same percentage formula as those withdrawing from a program.

Step 1: Determine the percentage of the enrollment period (calendar days) the student failed to complete as the date of withdrawal (incomplete days divided by total days in the period).  If over 60%, then no refund is due.

Step 2: Determine the amount of tuition charges to be refunded by multiplying the total tuition/fee charged by the percentage of time (calendar days) the student failed to complete.

Step 3: Distribute this calculated amount as a refund to the student or to student loan.  

For Iowa resident distance education students who withdrawal due to physical incapacity and have provided official documentation that physical incapacity is the reason he or she is not able to complete the course, the student will be refunded by the amount of tuition earned by school by multiplying the total tuition/fee charged by the percentage of time (calendar days) the student failed to complete in the period for which he/she was charged.

Refunds are made within 30 days of the date the University determines that the student has withdrawn.

For students who receive federal financial aid who withdraw (including transfers and leaves of absence) from ALL classes on or before 60% of the term has elapsed, a portion of your tuition will be returned to your lender.  Please see the University’s R2T4 policy for further information.  

Tuition Refund Policy for MHA, MHS, MSN, EdD, DNP, tDPT, PP OTD Students

Student’s Right to Cancel

Students may withdraw from a degree program at any time. Contact the director of the degree program to request withdrawal from the program. To withdraw from an individual seminar, contact the Continuing Education Office by phone at 1-800-241-1027, ext. 1400.

Cancellation and Tuition Refund Policy 

University of Saint Augustine for Health Sciences institutional refund policy has been established in accordance with current state and federal regulations and applicable accrediting standards. A refund to the student or fund source may result from the application of the University’s institutional refund policy.

Notice of Cancellation 

Students must notify the University in writing of cancellation. All monies paid by an applicant other than books, supplies, materials, and kits that are not returnable from use are refunded if cancellation occurs within 1 week (7 days) after signing the University’s Enrollment Agreement and making an initial payment. 

Tuition Refund Policy

The University of Saint Augustine for Health Sciences has an established add/drop period that is the first week (7 days) of each semester. All tuition and fees will be refunded to students or to student loans who withdraw within the add/drop period. - corrected 01/22/2019

If a student withdraws from the program or a course after the 7 day add/drop period but prior to completion, the student may be eligible for a tuition refund in accordance with the following policy:

Refund of Tuition After the Start of Trimester Courses: For self-pay students who withdraw (including transfers and leaves of absence) from ALL classes on or before 60% of the term has elapsed, USAHS will calculate the refund using a percentage formula and return the refund to the student. Students dropping form coursework (not the program) will be calculated under the same percentage formula. If more than 60% of the term has elapsed, there will be no refund.

             Step 1: Determine the percentage of the enrollment period the student attended before withdrawing (days attended divided by                            total days in the period).

             Step 2: Determine the amount of tuition earned by school by multiplying the total tuition/fee charged by the percentage of time                           enrolled.

             Step 3: Compare the amount of tuition earned by school to the amount received by the school. If more funds were received by                            the school than tuition earned by school, determine the amount of funds that must be returned by subtracting the                                    tuition earned by school amount from the amount received by the school.

             Step 4: Distribute this calculated amount as a refund to the student.

Refunds are made within 30 days of the date the University determines that the student has withdrawn.

For students who receive federal financial aid who withdraw (including transfers and leaves of absence) from ALL classes on or before 60% of the term has elapsed, a portion of the tuition will be returned to the student’s lender. Please see the University’s R2T4 policy for further information.

Tuition Refund Policy for Iowa Residents

Student’s Right to Cancel 

Students may withdraw from a degree program at any time. Contact the director of the degree program to request withdrawal from the program. To withdraw from an individual seminar, contact the Continuing Education Office by phone at 904-826-0084, ext. 1400.

Cancellation and Tuition Refund Policy 

University of Saint Augustine for Health Sciences institutional refund policy has been established in accordance with current state and federal regulations and applicable accrediting standards. A refund to the student or fund source may result from the application of the University’s Institutional Refund Policy.

Notice of Cancellation 

Students must notify the University in writing of cancellation. All monies paid by an applicant other than books, supplies, materials and kits which are not returnable from use are refunded if cancellation occurs within one week (seven-days) after signing the University’s Enrollment Agreement and making an initial payment. All monies Iowa residents pre-pay to the University for tuition are fully refunded to Iowa residents if the student never begins attendance in the term or course for which the student was charged.

Tuition Refund Policy

The University of St. Augustine for Health Sciences has an established add/drop period that is the first week (seven days) of each semester. All tuition and fees will be refunded to student who withdraw within the add/drop period.

If a student withdraws from the program or a course after the 7 day add/drop period but prior to completion, the student may be eligible for a tuition refund in accordance with the following policy:

 Refund of Tuition Charges after the Start of Trimester Courses:  For students who withdraw (including transfers and leaves of absence) from ALL classes on or before 60% of the term has elapsed, USAHS will calculate the refund using a percentage formula and reduce the student’s tuition charges accordingly.  Students dropping from coursework (not the program) will be calculated under the same percentage formula.  If more than 60% of the term has elapsed, there will be no refund.

Step 1: Determine the percentage of the enrollment period (calendar days) the student failed to complete as the date of withdrawal (incomplete days divided by total days in the period).  If over 60%, then no refund is due.

Step 2: Determine the amount of tuition charges to be refunded by multiplying the total tuition/fee charged by the percentage of time (calendar days) the student failed to complete.

Step 3: Distribute this calculated amount as a refund to the student.

For Iowa resident distance education students who withdrawal due to physical incapacity and have provided official documentation that physical incapacity is the reason he or she is not able to complete the course, the student will be refund by the amount of tuition earned by school by multiplying the total tuition/fee charged by the percentage of time (calendar days) the student failed to complete in the period for which he/she was charged.

Refunds are made within 30 days of the date the University determines that the student has withdrawn.

For students who receive federal financial aid who withdraw (including transfers and leaves of absence) from ALL classes on or before 60% of the term has elapsed, a portion of your tuition will be returned to your lender.  Please see the University’s R2T4 policy for further information.  

Continuing Education Seminar Fee Refund Policy

For Iowa resident online students, continuing education seminar tuition refund fees will be determined in accordance with the policy above.

In the event of employer paid registrations, the employer has the right to cancel the registration. The student will be contacted and may be given the option to remain registered for the seminar and become the responsible party for the fee.

For Iowa National Guard or Reserve Forces Only

The following additional considerations are made for a student who is a member or the spouse of a member if the member has a dependent child, of the Iowa National Guard or reserve forces of the United States and who is ordered to National Guard duty or federal active duty:

• Withdraw from the student’s entire registration for that term and receive a full refund of tuition and mandatory fees for that term
• The student may make arrangements with the instructor(s) for course grades, or for incompletes to be completed by the student at a later time, which will keep the student’s registration and all tuition and fees intact.
• The student may make arrangements with only some instructors for grades, or for incompletes to be completed by the student at a later time, which will keep the student’s registration, tuition and fees intact for only those courses in which the student makes arrangements.  Any course for which arrangements cannot be made for grades or incompletes will be considered withdrawn and the tuition and mandatory fees for the course refunded.

A “dependent child” is defined as someone who was claimed by a qualified military person on the qualified military person’s internal revenue service tax filing for the previous tax year. Students may be required to submit additional documentation, as requested by the university, to support the military leave of absence considerations listed above.

Tuition Refund Policy for Maryland Residents (All programs)

For students residing in Maryland, USAHS complies with the state of Maryland’s refund policy. This policy will supersede USAHS’s refund policy, unless USAHS’s policy is more beneficial for the Maryland student. The minimum refund that USAHS shall pay to a Maryland student who withdraws or is terminated after completing only a portion of a course, program, or term with the applicable billing period is as follows:

Continuing Education Seminar Fee Refund Policy

A $100 non-refundable deposit must accompany the registration form. The balance of the fee is due 30 days prior to the starting date of the seminar; unpaid balances may be subject to forfeited registration. The balance may be transferred or refunded with a two-week notice prior to the start date of the seminar. Cancellation up to three working days prior to the start of the seminar will result in 50% of the balance being refunded. With three working days’ notice, no portion of the seminar fee will be refunded; however, the fee may be transferred to another seminar of the student’s choosing or placed in a “funds on hold” account. Transfer of funds is limited to two seminars. After the seminar begins, no refunds are issued or transfer of funds permitted. If a student misses any portion of a seminar, a certificate of completion will not be issued until such portion is made up. A student can attend a subsequently scheduled seminar at no cost to make up the time and then receive his or her certificate upon successful completion. For online continuing education unit (CEU) seminars please refer to the Academic Credit Refund policy.

In the event of employer paid registrations, the employer has the right to cancel the registration under the above policy. The student will be contacted and may be given the option to remain registered for the seminar and become the responsible party for the fee.

Financial Aid Verification Policy

In accordance with U.S. Department of Education regulations, USAHS is required to verify the accuracy of financial aid application information for selected students. Since USAHS does not offer undergraduate programs, the school is not required to perform full verification for students who are receiving unsubsidized Direct Loan funds and/or Graduate PLUS Loan funds. However, students applying for Federal Work Study (FWS), who are selected by the Department of Education for verification, are required to submit additional information prior to receiving FWS funds.  This information may include, but is not limited to:  IRS tax return transcripts, W-2s, official proof of High School Completion Status, identification documents, and a signed Statement of Educational Purpose.

Graduate students selected for verification by the Department of Education who are assigned to the V4 or V5 verification tracking group are required to submit official proof of their High School Completion Status, identification documents, and a signed Statement of Educational Purpose.   

If a student is selected for verification as a FWS recipient, the documents that he or she will need to submit to the Office of Financial Aid will be scheduled on the myFinAid page. If students are required to submit their tax information, he or she is required to submit an official IRS tax return transcript. Students can obtain an IRS Tax Return Transcript, free of charge, by: (1) ordering a transcript online at www.irs.gov, Get a Transcript ONLINE; (2) ordering a transcript online at www.irs.gov, Get Transcript by MAIL; (3) calling 1-800-908-9946; or  (4) filling out IRS Form 4506T- EZ and submitting it to the IRS.

Once the required documents are received in the Office of Financial Aid, the normal processing time is 10 business days. Participation in the verification process is not optional. If students do not complete the verification process by the end of the enrollment period, they will not be able to receive federal financial assistance for that award year.

Students will be notified by email if, as a result of completing the verification process, their expected family contribution (EFC) changes and results in a change to their award amount.

A student whose FAFSA information is selected for verification by the Department of Education must complete the verification process before the Office of Financial Aid can make any changes to their cost of attendance (COA) or to the values of the data items required to calculate their (EFC).

Please be aware that if students intentionally misreport information and/or alter documentation for the purpose of increasing aid eligibility or fraudulently obtaining federal funds, they will be reported to the U.S. Department of Education Office of the Inspector General or to local law enforcement officials.

Financial Aid Satisfactory Academic Progress Policy - MOT, MS-SLP, DPT, OTD

The Office of Financial Aid monitors the Registrar’s reporting of academic progress at the end of every trimester (payment period).

• At the completion of the first trimester (or 16 credit hours for OT, 18 for DPT, 12 for SLP) have a GPA of 2.0
• At the completion of the second trimester (or 33 credit hours for OT. 37 for DPT, 24 for SLP) have a GPA of 2.3
• The University requires that all students enrolled in the professional education programs have a 2.50 GPA after the completion of the third (full‐time) trimester, or 51 credits for OT, 55 credits for DPT, and 36 for SLP in the academic curriculum to continue in the respective program. If a student does not achieve this cumulative GPA he or she is dismissed from the program. Other reasons for dismissal include:
  • An F is received in any course
  • Two grades of D are received
  • A student receiving a failing grade during fieldwork/internship/practicum (See the Clinical Education Handbook) - PT, OT, MS-SLP

• Complete at least 75% of all credits attempted each trimester

Student Loans

The University is concerned about the financial well-being of its students. The cost of attendance varies per program and possible accumulation of student loan debt could exceed $150,000 to complete the program. Program cost details and financial counseling is available through the Financial Aid department and on the website under each academic program listing. The university strongly recommends student counseling prior to applying for loans. The purpose of this counseling is to speak about financial management principles and how best to utilize loan options for students.