Apr 28, 2024  
2016-2017 Student Handbook NOT CURRENT 
    
2016-2017 Student Handbook NOT CURRENT [ARCHIVED CATALOG]

Student Services



Mission

The Student Services offices are responsible for providing pre-admission, admission, registration, and financial services to prospective students, current students, and alumni. The offices oversee, coordinates, and administers multifaceted activities and student-centered services that include recruitment programs, pre-admission advisement, admissions and registrar functions, and alumni services. The staff value excellent customer service, timely and accurate communication, professionalism, and teamwork.

Admissions Office

The Admissions Office helps students move from applicant status to acceptance into the University. The office ensures that applicants meet the required guidelines for admissions and helps the Admissions Committee in selecting the most qualified students.

Bursar’s Office

The Bursar’s Office handles all billing and refunds.

Telephone: 800-241-1027

Susan Jones, Bursar Team Leader, Business Office, St. Augustine/Miami ext. 1240 sjones@usa.edu
Candice Salazar, Business Office Bursar, Austin ext. 3108 csalazar@usa.edu
Kristin Hitchcock, Business Office Bursar, San Marcos ext. 2456 khitchcock@usa.edu

Continuing Professional Education Office

The Office of Continuing Professional Education registers students for live seminars, online webinars/seminars and certification preparation and examination.

Telephone: 800-241-1027, ext. 1400

Lori Hankins, Director of Continuing Education ext. 1203 lhankins@usa.edu
Ouida Howell, Assistant Director of Continuing Education ext. 1266 ohowell@usa.edu

Enrollment Office

The Enrollment team assist prospective students from initial inquiry through the entire application completion process, including guidance on selecting the appropriate start date and modality, submitting required documents, and preparing the most competitive application. For questions or more information, please email enroll@usa.edu or, to speak to someone, please call 800-241-1027, ext. 2499.

Financial Aid Office

For financial aid information, visit Financial Aid on the website at: Financial Aid Information.

Rhonda James, Director of Financial Aid/Financial Services 904-770-3584 rjames@usa.edu
Erica Kelly, St. Augustine Campus 904-770-3541 ekelly@usa.edu
Angela Valentin, St. Augustine Campus 904-770-3508 avalentin@usa.edu
Eloisa Augustus, Austin Campus 737-202-3306 eaugustus@usa.edu
Mary Grawl, San Marcos Campus 760-410-5341 mgrawl@usa.edu
Jazmin Garcia, San Marcos Campus 760-410-5342 jgarcia@usa.edu

Information Resources/Library

For full details regarding library services and resources (including library hours) please visit the myUSA portal Library tab. Please direct all questions to library@usa.edu.

Registrar’s Office

The Registrar’s Office for all degree programs is maintained at the St. Augustine campus. Any inquiries or requests for information should be sent to the Registrar, University of St. Augustine for Health Sciences, 1 University Boulevard, St. Augustine, FL 32086, or email registrar@usa.edu.

The Registrar’s Office is responsible for maintaining the official academic records for all students who enroll in academic degree programs. Holds may be placed on students’ records, transcripts, grades, or registration because of financial or other obligations to the University. Satisfaction of the hold is required before a release can be given.

Telephone: 800-241-1027

Diane Rondinelli, Registrar ext. 1205 drondinelli@usa.edu
Laura Sanders, Associate Registrar ext. 1295 lsanders@usa.edu
Cristina (Cris) Clark, Assistant Registrar ext. 1305 cclark@usa.edu
Lauren Ford, Assistant Registrar   lford@usa.edu

Student Service Advisors

Together with all faculty and staff, the Student Service Advisors share in the responsibility of creating a positive student experience. They serve on the front lines of student support and are available to help with any concern, question, or challenge. Student Service Advisors work closely with Faculty Advisors and Program Directors to help students succeed.

Telephone: 800-241-1027

Eric Johnson, San Marcos Campus ext. 2411 ejohnson@usa.edu
Walter Miska, St. Augustine Campus ext. 1338 wmiska@usa.edu
Tara Reyes, Austin Campus ext. 3122 treyes@usa.edu